Privacy Policy

Last updated: 7 June 2026

This privacy policy explains how Craig Lonie Photography collects, uses and protects your personal information when you use this website.

The website address is:

www.craiglonie.com

Craig Lonie Photography sells photography prints online and shares photography, travel stories and related blog content.

Who we are

Craig Lonie Photography is run by Craig Lonie.

For any privacy questions, you can contact:

Email:craig.lonie@mecom

What information we collect

We may collect the following information when you use this website, place an order, contact us, or sign up for updates:

  • Your name

  • Email address

  • Billing and delivery address

  • Phone number, if needed for delivery

  • Order details

  • Payment confirmation details

  • Messages you send through the website

  • Website usage information, such as pages visited and basic analytics data

We do not intentionally collect sensitive personal information through this website.

How we use your information

We use your information to:

  • Process and fulfil print orders

  • Send order confirmations and updates

  • Arrange printing, packaging and delivery

  • Respond to messages or enquiries

  • Manage customer service issues

  • Improve the website and understand how people use it

  • Send email updates only if you have chosen to receive them

  • Keep records for tax, accounting and legal purposes

We only use your personal information where we have a valid reason to do so. This may include fulfilling an order, responding to your enquiry, meeting legal obligations, or using limited information for legitimate business purposes.

Payments

Payments are handled securely by the payment provider used on this website.

Craig Lonie Photography does not store your full card details.

Print fulfilment and delivery

When you place an order, some information may be shared with trusted third parties who help produce and deliver your print.

This may include:

  • The print fulfilment lab

  • Delivery and courier services

  • Website and ecommerce service providers

  • Payment providers

Only the information needed to complete the order is shared.

Email updates and marketing

If you sign up to receive updates, we may send you occasional emails about new prints, blog posts, offers or photography news.

You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

We do not sell your personal information to other companies.

Cookies and analytics

This website may use cookies and similar technologies to make the site work properly, remember settings, understand how visitors use the site, and support ecommerce features.

Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, should only be used where you have given consent through the cookie banner or settings.

You can manage or block cookies through your browser settings. Some parts of the website may not work properly if essential cookies are disabled.

How long we keep your information

We only keep personal information for as long as needed.

Order and transaction records may be kept for accounting, tax and legal reasons. Enquiry emails are kept only as long as needed to deal with the enquiry or maintain a clear customer record.

If you unsubscribe from marketing emails, your email may be kept on a suppression list so we know not to contact you again.

Your rights

Under UK data protection law, you have rights over your personal information.

These may include the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent, such as email marketing

To make a request, contact:

Craig.lonie@me.com.com

Security

We take reasonable steps to protect your personal information and use trusted website, payment and fulfilment providers.

No website can guarantee complete security, but we aim to handle your information carefully and responsibly.

Links to other websites

This website may include links to other websites, social media pages or third-party services.

We are not responsible for the privacy practices or content of other websites.

Complaints

If you are unhappy with how your information has been handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK data protection regulator.

Changes to this policy

This privacy policy may be updated from time to time.

The latest version will always be available on this page.